Absolutely perfect.

The staff were friendly and helpful. When they found out we were going to visit the Manchester United club, they kindly recommended a nearby free parking spot.

Van provided was smaller than expected but it was sufficient and excellent condition.

Smooth process

A lot of dents on car but it didn’t matter as I took the hertz super cover

I won’t never ever book cars with Hertz especially in UK. Rigid staff, poor customer services and don’t even ponder long q waiting to pick up the cars as staffs just take their own sweet time to process the booking. Totally waste of time as we q for almost 2 hours for less than 20 people in line. From counter to ground staffs, all are very arrogant and unfriendly at all. Even the shuttle service to terminal takes ages to come and not really care whether u r catching your flight schedule. I never had such bad experience with Hertz in other countries over the world. Sorry, yes ruin my day

Everything is fine. Please be cautious with yours posted rating on Hertz. Not matching customer expectation at all