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Tons of hidden charges resulting in us walking away without a car, we spent less on taxis!!

Reviewed: Sun, Jul 7, 2019
About SURPRICE RENT A CAR: 2.0 /10
We did get to take the car we booked. Hidden charges galore totally more than €200 at SURPRICE, charge for collection after 8pm, they wouldn’t release car without their insurance even though we had separate cover for a year, didn’t except AMEC and wanted to charge for second driver in order to use a second persons card. Addition changes for toll road machine. Stead clear of this company
About QEEQ: 8.0 /10
Booking was easy but will think twice next time and go with one of the more we’ll known car rental companies
Economy | Seat Ibiza or similar

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

Hilary Addison

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Reviewed: Sat, Dec 14, 2019
About SURPRICE RENT A CAR: 4.0 /10

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Economy | Toyota Yaris or similar
Reviewed: Fri, May 28, 2021
“Excellent”
About SURPRICE RENT A CAR: 8.0 /10
This is the second time we have rented through Surprice Rent A Car and we really like their friendly staff and ease of pick up and drop off. It's very stress free. We will use them again.
About QEEQ: 10.0 /10
Great booking platform always finds us good deals.

F.Vilardebo

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Mini | Peugeot 108 or similar
Reviewed: Sun, Jun 2, 2019
“A lot of unexpected problems for pick up and drop off.”
About SURPRICE RENT A CAR: 5.3 /10
The car is okey, but the pick up isn’t at the airport, you have to wait for a van to pick you up and take you somewhere else, which made our drop off very complicated because we were far from the airport.

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Compact | Fiat 500l or similar
Reviewed: Tue, May 14, 2019
“Surprice avoid.”
About SURPRICE RENT A CAR: 7.3 /10
Booked a fiat 500l but on arrival got told all they had was a fiat panda because of this struggled to get suitcases in but luckily went with friends and they managed to get my suitcases in there car. Surprice wasn't bothered about this though I had booked a larger vehicle. I only excepted the fiat panda due to having 3 children with me and it being late at night. Would never hire another car from them!!
About QEEQ: 10.0 /10

T.Meads

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Mini | Peugeot 108 or similar
Reviewed: Sun, Apr 28, 2019
About SURPRICE RENT A CAR: 9.0 /10
the car was perfect for the two of us, we were pleased with it for a small car very comfortable, it was not clean inside or out, apart from that happy with the car, the only issue I have is the drop off was not clear on my booking papers it said drop off at airport the shuttle driver said to park the car at car park 1 and pointed out where to park, it was not clear on papers from rental desk where to return car it gave a map of location but no return details, this needs to be made clearer, we would use this company again.
About QEEQ: 8.0 /10
dont know about the price drop but were happy with the price paid, booking was easy, will use this site again, thankyou

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