Tons of hidden charges resulting in us walking away without a car, we spent less on taxis!!

Portugal

Reviewed: Sun, Jul 7, 2019

About SURPRICE RENT A CAR: 2.0 /10

We did get to take the car we booked. Hidden charges galore totally more than €200 at SURPRICE, charge for collection after 8pm, they wouldn’t release car without their insurance even though we had separate cover for a year, didn’t except AMEC and wanted to charge for second driver in order to use a second persons card. Addition changes for toll road machine. Stead clear of this company

About QEEQ: 8.0 /10

Booking was easy but will think twice next time and go with one of the more we’ll known car rental companies

Economy | Seat Ibiza or similar

1 days rental

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

F.White

Portugal

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Wed, Oct 23, 2019

“Rip-off”

About SURPRICE RENT A CAR: 6.0 /10

The staff where putting pressure on us spending more money on all sorts. This was not said when we booked. We ended up paying 171.95 Euros, was disgusting as we had our own insurance they said it didn't cover but it 100% did. As they said they didn't understand my argument they said is this amount or nothing. Then they charged huge amount on the credit card which I still wait to get back. Awful would never book again. We book cars at least 10 times a year and this was the worst yet due to adding money on top.

D.MacDonald

Portugal

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Sat, Sep 28, 2019

“Made us very late getting to our rental place”

About SURPRICE RENT A CAR: 7.3 /10

Waited about 2 hours to get car

About QEEQ: 7.0 /10

g.soares

Portugal

1 days rental

Compact | Fiat 500l or similar

Reviewed: Sun, Aug 4, 2019

About SURPRICE RENT A CAR: 5.3 /10

Voiture plus petite mais le prix inchangé et aucune réaction du loueur. Ils m ont demander 15 euros par jour car je n avais pas de carte pour la caution, après avoir insister pour qu ils prennent ma carte de crédit qui prouver servir de carte pour la caution. Personne non aimable !