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Tons of hidden charges resulting in us walking away without a car, we spent less on taxis!!

Reviewed: Sun, Jul 7, 2019
About SURPRICE RENT A CAR: 2.0 /10
We did get to take the car we booked. Hidden charges galore totally more than €200 at SURPRICE, charge for collection after 8pm, they wouldn’t release car without their insurance even though we had separate cover for a year, didn’t except AMEC and wanted to charge for second driver in order to use a second persons card. Addition changes for toll road machine. Stead clear of this company
About QEEQ: 8.0 /10
Booking was easy but will think twice next time and go with one of the more we’ll known car rental companies
Economy | Seat Ibiza or similar

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

F.White

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Economy | Toyota Yaris or similar
Reviewed: Wed, Oct 23, 2019
“Rip-off”
About SURPRICE RENT A CAR: 6.0 /10
The staff where putting pressure on us spending more money on all sorts. This was not said when we booked. We ended up paying 171.95 Euros, was disgusting as we had our own insurance they said it didn't cover but it 100% did. As they said they didn't understand my argument they said is this amount or nothing. Then they charged huge amount on the credit card which I still wait to get back. Awful would never book again. We book cars at least 10 times a year and this was the worst yet due to adding money on top.

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Economy | Seat Ibiza or similar
Reviewed: Fri, Sep 13, 2019
About SURPRICE RENT A CAR: 6.7 /10
dirty windows, inside, outside. dirty car.

S.Mcdermott

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Full Size Van | Mercedes-Benz Vito or similar
Reviewed: Sat, Sep 7, 2019
“I would pay the difference and pick up from the airport. To much risk with the poor transfer. Never”
About SURPRICE RENT A CAR: 4.7 /10
I booked a Mercedes and got a Peugeot On return we went to the drop of point and it was closed. Someone turned up and as the transport was full as more families were waiting. I told the company I will drive my full van to the airport as I would of had to wait another 30 minutes. Also the wipers had a massive RIP in the middle so every time I wiped the window I had to use a towel so I could see My score is less than yours will never use again
About QEEQ: 8.0 /10
As above

m.frampton

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Mini | Fiat 500 or similar
Reviewed: Sun, Jun 9, 2019
“Cheap and very cheerful”
About SURPRICE RENT A CAR: 9.0 /10
Amazing service great car
About QEEQ: 10.0 /10
Very easy good prices

T.Meads

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Mini | Peugeot 108 or similar
Reviewed: Sun, Apr 28, 2019
About SURPRICE RENT A CAR: 9.0 /10
the car was perfect for the two of us, we were pleased with it for a small car very comfortable, it was not clean inside or out, apart from that happy with the car, the only issue I have is the drop off was not clear on my booking papers it said drop off at airport the shuttle driver said to park the car at car park 1 and pointed out where to park, it was not clear on papers from rental desk where to return car it gave a map of location but no return details, this needs to be made clearer, we would use this company again.
About QEEQ: 8.0 /10
dont know about the price drop but were happy with the price paid, booking was easy, will use this site again, thankyou

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