dirty windows, inside, outside. dirty car.

Hired a Seat Ibiza or similar - received a Toyota Yaris, which is more of a budget model than I would have expected. The car was brand new though so that was a plus. Initial pickup was fine, but car was experiencing major faults when idling - twice the engine fully cutting out at busy roundabouts. Decided car was not fit to drive so once we finally got the car going again we drove back to the pickup point. Service centre were very quick to identify a loose battery connection, and also told us (then!) as to a trick with the Yaris that needs a double-pump of the clutch. Can't fault the service staff, as quickly resolved the issue. Annoying not to be told about the clutch particular though, as that should have been mentioned at collection of the car. Car was ok for the rest of the trip. Most annoying part has been communication with the head office since, where I have asked for some compensation to cover fuel and road tolls we incurred as a result of going back to the collection point to have the car fixed. Very little understanding and no empathy whatsoever. Really disappointed with this and won't recommend this company as a result.

La mauvaise surprise à l'annonce du montant de la caution prélevée sur le compte bancaire : 2490 € !!! Alors que le plafond international de prélèvement d'une carte visa est de 2400€;;;cherchez l'erreur! Au comptoir un dimanche midi face à une personne qui refuse de parler un minimum anglais et qui vous propose comme seule solution le paiement de leur assurance magique qui permet de baisser considérablement le prix de la caution à 400€. Le prix de départ de 44,90 € imbattable s'est transformé à 190€ ce qui pour le coup faisait cher pour les prestations offertes (obligation de prendre une navette pour prendre la voiture)!! Le budget vacances s'est vu fortement réduit!

Plate forme fluide, et facile d'utilisation qui propose des prix imbattables.

Had booked full to full and were told to bring back at same level as if a difference, would be charged a high amount - petrol station across the road!!!! Very high excess charge out with hours - 8pm 35 euros. On checking in, very unfriendly and unhelpful. Would have been nice to see a smile and shown how to operate the car. On the plus side -automatic and a hybrid!

Easy booking and good communication.

Like: Had a great time, loving Portugal, people and service
Dislike: Nothing.