Good!

There were no options for the car; other stores at least offer a choice from two or three cars. I mentioned going to the desert, but still got a two-wheel drive.

Arrived at Miami Airport around 10 PM, completed the process and picked up the car in just 10 minutes. Very convenient.

The car we got wasn't new; it had already run over 30,000 miles and felt quite heavy to drive. The staff at the rental store asked if we wanted to buy towing insurance, we said we had already purchased full supplemental insurance and didn't need it. However, he still added the towing insurance without our consent. When we asked why there were additional $36 charges on the receipt, he said it was for taxes. We were in a hurry and didn't check carefully at the time, but later we found out it was for the towing insurance. This behavior is very dishonest.

They were trying to upsell me on everything and the counter guy told me I was taking huge personal responsibilities on everything with me not buying their extra everything insurances when I did end up having lots included which was more than a bit weird.

The comment when booking on line to “similar” is so deceiving. We had 13 individuals so truly needed it.