There was no wait for the car when I picked up and the staff was very nice and friendly for the return.
About QEEQ:8.0/10
QEEQ had incorrect drop off information which added about an hour to my return trip!
Reply by Qeeq: Thank you for your feedback on QEEQ. We apologize for any inconvenience caused. As the directions information is provided by the supplier, we will verify the information and promptly request an update from the supplier. Should you require any assistance during your car pickup or drop-off, please don't hesitate to contact our customer service team, available 24/7. Thanks again for recommending us and we look forward to welcoming you back in the future.
The location is very far from the airport, and you have to take a taxi back to the airport yourself. The only contact method is through LINE. After picking up the car, you're on your own. When returning the car, you also need to arrange a taxi back to the airport. The car provided was in poor condition, even the gear shift handle's chrome button was loose. You can only refuel at designated stations, which charge more than other gas stations.
Though the van itself had issues and had to be replace midway through our trip, the customer service at M7 was excellent. When we first picked up our van, Gus offered us umbrellas to use throughout out rental time in case of rain. Then when we had car trouble he took responsibility for it and replace our van with a new one the next morning. Gus was excellent to work with.
Car was old and no water in windshield wipers.we had a replacement car when it got a flat tire.which was newer but the headlight were not adajusted properly.
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