10/10, would use again.

It's acceptable.

It's okay, not too demanding for foreigners, and even joking is acceptable.

I have been wrongfully charged with fuel charges. Not honest, very disappointed. I am still waiting to be reimbursed.

Excellent. Rented cars twice in Honolulu and Big Island. The entire pick-up and drop-off process was smooth and convenient. The airport shuttle bus was also very handy. We did not encounter any mandatory insurance up-sells as mentioned online before; the staff was very good. The price was reasonable, the service was great, and the car condition was very good. Highly recommended.

The car was great. We were missing a remote control though so the key would set off the alarm when we opened it. Pick up was very simple.

I found the website intuitive and relatively easy to use. Sometimes there was too much choice though which made the process longer.