Car good but need a smoking ban or surcharge

No need to queue, staff willing to help find alternatives

The car rental process was very convenient, and the staff were very friendly.

Very good.

The staff were very efficient during the process. When I didn't know how to return the car, they patiently explained it to me. The service attitude was great.

The young guy at the rental store was very enthusiastic, but even though we had already purchased full insurance, he still sold us another full insurance package. During the process of picking up the car in the garage, we felt the payment amount was incorrect and raised the issue with the staff there. After carefully reviewing our order, they immediately agreed to refund the amount when we returned the car. Shortly after returning the car to a different location, we received the refund. Fast and trustworthy correction!