Very friendly and efficient

Very satisfied with the vehicle's condition and the service was great too. However, when picking up the car, I asked if there was a return location in the city center and they said there was. But when I went to return the car, I found the store was already closed. I asked a nearby company and found out it had been closed for a while. Calling didn't help, so I had to drive to the airport to return the car, almost missing my evening bus.

The service was very enthusiastic. However, when returning the car, I was in a hurry to catch a flight and didn't have time to wash it. The inspector asked for 100 lira as a cleaning fee; after negotiation, we settled on 15 lira, paid in cash. It seems they might have pocketed the money as a small tip.

Overall, the service was good, but the final car wasn’t what I initially reserved as a medium-sized Ford Focus (or similar). Firstly, there was no Ford automatic version available. Secondly, the car reserved for me was a Peugeot hatchback, which is noticeably smaller than a medium-sized car. Finally, I chose a Hyundai Accent. Although it's a compact car, it was fairly new (with just over 8,000 kilometers) and drove without any issues.

It was very easy to find, and after parking at the end, just have the staff check it, and you're all set.