The car I picked up was not the model I reserved, and it turned out to be an electric car. I have almost no experience driving electric cars, and the dashboard indicated the handbrake wasn't released, so the car wouldn’t move. When I asked the staff, they had no idea either, and there was only this one model available with no alternatives except switching to a manual. On top of that, the electric car’s battery drained extremely fast, and I could only buy charging service from the store, which ended up costing more than fuel.

Good service

Excellent

Even though I filled up the tank and showed the gas station receipt, my credit card was still charged 27 euros after returning the car. Very angry. I advise everyone to safeguard your wallets and avoid renting from this company.

The service attitude was very good, but the condition of the car during pickup was quite average and rather dirty. It might be because of the New Year, on January 2nd there were no sedan cars available.

The staff were very enthusiastic and patiently explained everything. They also gave us a lot of local travel information.