No Chinese service provided, fuel rules not clearly explained, and directly asked to pay for a full tank of gas. Since our English is not good, we had already paid with a credit card. Fortunately, our American friend came and explained that we should return the car with a full tank to avoid unnecessary expenses.
The optionson the mid size SUV were limited. There were 2 vehicles that fit the description in my opinion and neither had keys. The others were merely hatchbacks but according to Dollar were part of the same group. We complained and were given the next group up. Happy in the end.
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