Good service. At Miami Airport AVIS rental counter, there was only one person ahead of me. No waiting in line, and the paperwork was done in 10 minutes. Other companies had long queues, likely taking over an hour to complete.

There was a 3 cm cut on the side of the tire, though it wasn't fully punctured. The car had no spare tire. Despite having purchased roadside assistance, no one came to help, and many of the phone numbers were invalid. Frustrated, I had to risk driving over 20 kilometers to get a replacement car, wasting half a day.

I had already booked a seven-seater SUV with AVIS through Zuzuche and paid in advance, but when I arrived they said there were no cars available and tried to give me a four-seater. Even though I had purchased comprehensive insurance, they kept trying to sell me more insurance. It took almost three hours from queuing to getting the car. In the end, I had to reluctantly buy additional insurance to get a seven-seater, which was actually a car that had just been returned and not yet cleaned. This rental experience was really terrible and the service was extremely poor.

The cost is a bit high

The car was old and tired and therefore expensive for what it was.