Overall good. Highway tolls are automatically deducted, very convenient.

I booked a Land Rover but received a Kia instead, terrible.

Due to the language barrier, communication wasn't very smooth. We arrived more than half an hour early to pick up the car. During the pre-authorization, an extra day's rental fee was directly pre-authorized (originally 100 AUD, actually 182.07 AUD). We only realized this after the payment was processed. Upon inquiry, they said that 82.07 AUD is an extra day's rental fee, which would be refunded if we return the car within the allowed time (even if it's half an hour earlier). If we exceed the time, the fee would be deducted. It would have been more acceptable if we had been informed before the payment.

We were not told that we had to pay for every driver just asked for our driver licenses and charged accordingly - not impressed with the service provided.

Like: DRIVING ON INTERNATIONAL ROADS
Dislike: HARDLY SOMETHING