Very satisfied. Staff member Hou was very responsible and informed me about driving precautions in Langkawi, helping me get familiar with driving a right-hand drive car in advance. All my questions were promptly answered, giving me great peace of mind. The entire trip in Langkawi went smoothly. Definitely deserving of a five-star rating and the highest praise.

Picking up and dropping off the car at the airport was very convenient and the process was simple. It was a great experience mainly because everything was straightforward, and the car was in excellent condition.

The MPV is dated and not as expected or shown in the website. Wiper is worn out with a lot streaks. There are a lot of scratches around the car and the staff just asked to take a photo or video during collection. It is not practical if there is too many scratches around.

I rent Axia, just don't have cover to cover the back boot because I wish to put my luggage inside the boot while waiting for hotel check-in time.

Easy to use!

Like: Akmal was so helpful and patient. He had the car organised for pick up (we got lost so it took longer than it should have, no fault of company). Car made our stay so much better. Akmal was wonderful to deal with and a credit to Samavest.
Dislike: Cannot think of any issues we had with the hire of the car. Except when local police hit me with a 200MYR on the spot fine for a genuine boo boo. They also took my drivers licence and passport and threatened to take the hire car if I didn’t pay the 200MYR immediately.