“EasyRentCar is good, but the car rental partners might not be as perfect.”
About Chic Car Rent:6.7/10
The counter staff keep dragging on pick up, told me twice to wait 10mins, and 1 last time another staff tell us To wait another 5mins, in the end the whole process of pick up taken more than 30mins.
And the car we rent was different.
About QEEQ:10.0/10
Our flight was delayed by 3 hours and we quickly contacted ERC helpline, where it was amazing help from your staff who help us to contact the car rental company to hold the car for us for a period.
“Apart from the above mentioned very good experience.”
About Chic Car Rent:7.0/10
The office location did not match the address given so we walked for around 20 minutes in hot weather for no reason and had to book a taxi back to the actual location (inside the Domestic Terminal).
Good
1. I book Toyota Yaris, but get the sedan car Honda City.
Bad
1. The Honda City dont have reverse sensor.
2. Language barrier between me and counter staff. Counter staff fail to give information about third party liability insurance that very important when drive in Thailand.
3.During drop off car, the parking lot for Chic Car Rent was full (have a 3 parking lot), no one staff assist me during that time, I should park my car on side of road and interrupting traffic to find a staff.
“The drop off was hard to get too. The gas stations nearby isn’t easy as well. Got lost to drop off.”
About Chic Car Rent:9.3/10
The drop location isn’t to good.
About QEEQ:10.0/10
N/A
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