少し距離が走った車でしたが 快適な走行ができました 110000キロ

The counter staff keep dragging on pick up, told me twice to wait 10mins, and 1 last time another staff tell us To wait another 5mins, in the end the whole process of pick up taken more than 30mins. And the car we rent was different.

Our flight was delayed by 3 hours and we quickly contacted ERC helpline, where it was amazing help from your staff who help us to contact the car rental company to hold the car for us for a period.

Good 1. I book Toyota Yaris, but get the sedan car Honda City. Bad 1. The Honda City dont have reverse sensor. 2. Language barrier between me and counter staff. Counter staff fail to give information about third party liability insurance that very important when drive in Thailand. 3.During drop off car, the parking lot for Chic Car Rent was full (have a 3 parking lot), no one staff assist me during that time, I should park my car on side of road and interrupting traffic to find a staff.

Counter staff not friendly, when I return the car they said have smoke charged me$2000 THB...too bad

Very excellent service from online chat staff....course my driver name misunderstanding input my nickname not my passport name, your staff very professional help to solve my problem

Due to booking transition error, it took about 2 hours to pick up the car with Easyrentcars.com help. And because of busy season, the normal sized SUV was provided to me. On this trip, I was alone, so ... very ? too? spacious. In country side area, mileage was 12.5 km/l (91). Thinking of Thailand gasoline quality....huum I don't know good or bad. Anyway, counter staff was very polite.

I received the confirmation message (double booking or no) from Easyrentcars.com 2 days before, on the rent start day, at counter... staff said " Easyrentcars.com cancelled your booking. " I phoned your customer service, and I got great help from staff.