Superb! We rented a Volkswagen Golf, and they upgraded us to a Passat TSI for free! Very satisfied! We bought the super insurance on QEEQ, so we didn't need to purchase additional insurance when picking up the car, and the staff didn't pressure us. We provided a translated driver's license from an online shop, and it worked perfectly. This is the second time within six months that we've rented from Europcar, and it has been great.

Their service is O.K..Next time,I will also use Europcar.

Customer service and support was very good.

The car was in great condition and drove well. Service was quick and easy at both pick up and drop off, although there's no signage at Launceston airport in the car park directing Europcar customers inside for the drop off - the other companies had kiosks outside and we were look for the Europcar one outside too.

I was a little paranoid booking through a third party and was worried that there wouldn't be a car for us at Europcar when we went to pick it up but it all went very smoothly and without issue. The large discount we received booking through Easyrentcars.com made the ridiculously inflated Christmas prices more bearable.

Very efficient desk in Hobart and Launcestron

Best car filters (meaningful) compared to competitors

They upgraded the car to Mitusbishi SUV, which is so spacious and easier to drive. I am sorry that the staff at the pick-up counter didn't tell where to return the car at Launceston Airport.

I didn't know what to do when Europcar told us to bring a proof of the company as the rate was a special one for dedicated companies. The staff of Easyrentcars helped me to solve the problem. Their reply was always prompt!