Overall service was satisfactory, but during pickup, the staff seemed to treat us differently. We had two families renting cars, and at first, they tried to push me to upgrade. When I refused, I ended up with a Series 1 car, which was very small and not the specified SUV model. However, my friend with the same reservation was upgraded to a Series 3 for free. The only apparent difference was that I was served by a South Asian staff member. Everything else was fine.

Good.

The whole rental experience was great from the moment of pickup to drop off. The car was in min condition and very clean. The staff were friendly and helpful. The deposit taken was low and was released the same day after drop off. Highly recommended.

All fine

Very professional, exceeded my expectations

Easy to use, great value

Used budget loads of times and always been happy with the service and vehicle. Unfortunately this time the car window had been left slightly open, the car wasn't overly clean and was parked touching another car. Not the usual standard