Both renting and exchanging cars were much better than Thai Rent A Car. Very patient and detail-oriented.

Made me wait under the sun for a long time when picking up the car

Their office in Phuket is inside of arrival where I can't access so I had to ask security to call the staff to come out that made me waiting for more than 30 min. Also, the office is located at domestic airport that I had to walk there from international to domestic terminal with my luggage.

So far so good.

Waiting for a bit long time then appointment pick up time

Great we will choose for the next trip.

1. No ones standby for the customer at the car park 2. when i got the car So terrible inside / there were Full of stain From Beer or the other liquid was dry already that sticky and bad smell all in the car .. so i have to clean-up all 5 back seat by myself before let's my family Sat 3. when i want to drop-off the car i call to let them know before I arrival to the airport about 10 mins no ones wating me so i have to wait the staff... ******it's the first time For bad experience with chic car rent cause i always chose this brand everytime that i had travel / may be next time I would find other brand for Standard service. thank for the extremly bad experince.