The service attitude is good, but they can be quite misleading and dishonest.

The service was good and they upgraded us to an automatic car for free.

The car rental process was very fast, no queues, and no unnecessary upselling of insurance. The car check during return at the airport was a bit slow though.

The store staff speak a little Chinese and the location is quite easy to find, just below the Ramada Hotel. After arriving in Antalya, it’s a bit of a distance from the bus station. Since we did not trust taxis much, we asked a passerby at the bus station. A kind man from the metro company gave us a free shuttle ride nearby. When we arrived, it was just their opening time so we completed the procedure quickly without any crowd. However, we arrived an hour earlier than our reservation time, so the rental period was calculated as starting an hour earlier. Originally, we planned to rent for 4 days, but the rental agreement stated 4.1 days, which they rounded up to 5 days without informing us. On the last day, after returning the car, we went to the service desk at the return point and had a staff member adjust the rental based on the actual usage time. This resulted in a refund of 699 lira, about 1400 RMB. If we hadn’t noticed this, we would have paid significantly more unnecessarily. This is a reminder to carefully check rental agreements.

Quick and smooth.