The staff at the airport, who are from Hong Kong, were quite friendly.

After completing the car rental formalities at Narita Airport Terminal 2, we waited for almost half an hour before a vehicle was sent to take us to the nearby branch to collect the car. It turns out they wait for a group of renters to complete their paperwork before dispatching the shuttle. I recommend keeping this in mind when planning your schedule.

Good service

Good

The car met our expectations. We recommend the staff to be trained in better explanation with English. It was hard to understand some of the things that was said during the pick up process.