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Live chat Email us Service Code: 3274451170
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Reviewed: Wed, Oct 16, 2019
About Thrifty: 2.0 /10
Let me tell you about my unpleasant experience. The staff at this rental car company are extremely dishonest. The original order did not include an additional driver. He asked if I wanted to add one. I asked about the cost, he said it was free. I didn't believe him and confirmed again; he still said it was free and acted surprised, asking why I would want to pay. Later, he aggressively pushed various insurances, most of which I refused. However, for safety, I added the million-dollar third-party insurance. When printing the contract, I found that the child seat I had requested when booking was not canceled (we brought our own), and it was charged. It got canceled only after I requested it. The list did not show the cost of an additional driver. In the end, I was still careless. When settling the return, the fee of $13.3 per day for the extra driver was listed. Isn’t this fraud? The staff had a terrible attitude during the on-site communication about the fee, and the store manager acted like a scheming rogue, essentially saying that if you added it, you have to pay for it. Really disgusting! I suggest not choosing this store. If you have to, make sure to record the entire process of picking up and returning the car.

Relevant Reviews on Thrifty HARRY REID INTL AIRPORT

Hamiltion O'Connor

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Reviewed: Sat, Jul 10, 2021
About Thrifty: 2.0 /10
I booked a car for 10:00 PM, but they closed at 10:00 PM without any notice or contact. I only got the car the next morning at the airport without any compensation. I clearly stated that I didn't want any insurance, but they still added basic insurance. Be sure to read carefully before signing!

Porter Wyclif(fe)

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Reviewed: Sat, Feb 16, 2019
About Thrifty: 2.0 /10
They forced me to buy insurance.

Patricia Whitehead

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Reviewed: Wed, May 10, 2017
About Thrifty: 8.0 /10
Convenient and efficient

Bing Smith

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Reviewed: Sun, Oct 16, 2016
About Thrifty: 2.0 /10
Unfair pricing, no clear rules! Too many hidden charges, it’s a trap!

J.Kilgallon

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Convertible | Ford Mustang Cabrio 4 Seats or similar
Reviewed: Mon, Jul 8, 2019
“Trip to Hoover Dam”
About Thrifty: 10.0 /10
The only complaint is that i have not received my deposit back in my bank.
About QEEQ: 10.0 /10

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