The staff speaks English and recommended an upgraded insurance package. After refusing once, they did not mention it again. They provided a brand-new Mercedes GLA200, which was very easy to drive and spacious. During the return process, the staff conducted an on-site inspection.

Very good

Very easy process; friendly staff.

Straightforward booking process.

I could not fault the staff of Europcar or the vehicle they supplied as it was an upgrade on the vehicle that had been booked at no additional cost. The car had only 3000km on the clock and was presented the TV in immaculate condition.