The pickup and return process was smooth. The staff mentioned that purchasing insurance at the counter eliminates the need for upfront payment, but they didn't push for it.

Excellent service. Found the location and got the car very quickly.

The service was very efficient. I only needed to provide the booking name to pick up the car. They did not require a card without a UnionPay logo, nor did they push for additional insurance purchases.

The car rental company provided very poor service. They charged a deposit of 675 euros for the car, and even though I returned the car in perfect condition with no issues during the inspection, they kept my deposit after I returned home. When I contacted the company, they claimed the car was lost and that I was responsible. Absolutely ridiculous! I am flying to the Netherlands next month on business and will take the police to their office to resolve this. I am determined to pursue this matter to the end.

Whole process exceeded my expectations, excellent, quick and easy to deal with.