Overall satisfaction

Staff were good but needed more information on where to drop off car as hard to find and had to ask directions twice from staff at airport. The sat nav wasn't satisfactory and couldn't find my final location despite having full address including post code, additionally it needed up dating. In the end we ended up using google maps to get us there and back. The staff at budget however had no issues giving me a refund so good staff.

smooth and easy to use.

I booked a standard car and get a YUKON XL- because they did not have anything smaller and consequently spent about $75 extra on gas! Very disappointed and hope that I will be refunded for the extra gas

Moi c,était la première fois que je me rendais à 1100boulevard René levesque à Québec Québec hilton .Pour moi de ma résidence c'est parfait pour aller à cette endroit .agent à accueil très gentil mais pour le reste ça bien été Mes salutations à vous et je suis content de votre service .vous faites de bon prix