We rented a car in France for a trip that included visiting Switzerland. The rental company charges a cross-border fee of €31.96 regardless of the number of days the vehicle is taken out of France. When picking up the car, one of the families traveling with us forgot their driver's license, which delayed the process until just before the store's closing time. As a result, the counter staff forgot to charge the cross-border fee. Later, when we drove into Switzerland, we realized this could invalidate the insurance we had purchased through QEEQ. Upon contacting QEEQ customer service, we were informed that it was a weekend and the rental company was closed, so they couldn't assist us immediately. We were advised to visit the nearest branch for clarification. On the next working day, we went to a nearby AVIS location to record the incident. Eventually, the cross-border fee was deducted from the deposit we had prepaid, resolving the issue.

Apart from the provided safety seat being slightly small, the other services were quite good.

AVIS is very professional. The car was in great condition, less than ten thousand kilometers driven, and it's automatic!

Bon véhicule.Malgré alerte révision 800 km avant a lfin du périple . Jeme suis intérrogé sur l'état des plaquettes de fein compte tenu du bruit de frottement que faisaient les opérations de feinage.

RAS, sauf qu'on peut pratiquement pas modifier la prise de véhicule ni le retour.

Quite professional. Handy location.

Easy to use web site.