Probably the worst experience

The car was new but the gear box had been clearly ragged about and reverse was easy to slip in to, few marks and scuffs but generally a good, large estate. The baby child seat that we paid over €50 for the week was useless. It was not secure using seatbelts and it was well used, it had no isofix base. The shuttle on collection did not have a car seat either and my baby had to sit on my knee. The pick up process was slow and painful. On both occasions (pick up and drop off) I heard many complaints about extra charges. We were also charged extra as the credit card was in my partner’s name and we had to add her as a driver, even though the t&c’s said if the cc was in the name of someone else, further ID may be required. Overall I think I will pay more in the future for collection at the airport, Surprice clearly need more staff and a smoother more streamlined pick up process.

Booking was very easy. Cancellation and price watch was simple and beneficial. I will use easyrentcars.com again

NO problems at all. A small map to help people find P4 at the airport would be useful.

All worked well. No problems

the car was perfect for the two of us, we were pleased with it for a small car very comfortable, it was not clean inside or out, apart from that happy with the car, the only issue I have is the drop off was not clear on my booking papers it said drop off at airport the shuttle driver said to park the car at car park 1 and pointed out where to park, it was not clear on papers from rental desk where to return car it gave a map of location but no return details, this needs to be made clearer, we would use this company again.

dont know about the price drop but were happy with the price paid, booking was easy, will use this site again, thankyou

Had booked full to full and were told to bring back at same level as if a difference, would be charged a high amount - petrol station across the road!!!! Very high excess charge out with hours - 8pm 35 euros. On checking in, very unfriendly and unhelpful. Would have been nice to see a smile and shown how to operate the car. On the plus side -automatic and a hybrid!

Easy booking and good communication.

The car was old and in poor condition. The Full/Full agreement was not honoured even though i was able to produce the paperwork. On pick up the counter staff were abrupt and unhelpful. The car had several dings and dents that were not recorded which is not good. There was no Air conditioning in the car. On drop off they were such more helpful but it did take a long time