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+1-8007618913
Live chat Email us Service Code: 2509493125
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Reviewed: Fri, May 26, 2023
About National: 2.0 /10
Negative review. After picking up the car, I found that the fuel tank was only about 2/3 full. I called customer service, and they told me that as long as the gas level was around 2/3 when returning the car, it would be fine. When returning the car, I informed the staff about the situation, and they seemed to understand at the time. However, my credit card was still charged an additional few hundred HKD. Customer service did not follow up on my inquiries or complaints.

Relevant Reviews on National in France

Miranda III.

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Reviewed: Tue, Aug 13, 2024
About National: 4.0 /10
I couldn't get the car, there was no after-sales service, no compensation, and ineffective communication, which caused me financial losses.

Calvin Joan

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Reviewed: Sat, Aug 13, 2022
About National: 4.0 /10
Poor vehicle condition

Clare Catharine

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Reviewed: Sat, Oct 6, 2018
About National: 8.0 /10
The pickup process was smooth with no issues. However, the return experience was very poor. The wait time was long, the staff were constantly doing other things, prioritizing European customers, and their attitude was not good.

Viola Augustine

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Reviewed: Wed, Mar 22, 2017
About National: 10.0 /10
The staff of the company provided very attentive service. When we picked up the car in Paris, the staff helped us drive the car from the basement to the ground level. When we changed cars in Strasbourg, the staff also assisted by driving the car from the underground parking to their office entrance.
About QEEQ: 10.0 /10

P.Smith

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Full Size Van | Peugeot 807 or similar
Reviewed: Thu, Aug 29, 2019
“Good service at a reasonable price”
About National: 9.7 /10
The car was perfect for what we needed, very new and spacious. Although the sat nav may need some updating as it sent us on a few adventures a few times. But overall it was a great experience.
About QEEQ: 10.0 /10
Very easy and informative booking service.

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