Great service and very smooth pickup. They did try to upsell some insurance at the counter, but once I told them I’d already bought full coverage on QEEQ, they stopped pushing it. Car inspection at drop-off was quick and efficient.

We had some trouble communicating, but after contacting the QEEQ platform hotline and confirming no additional insurance was needed, we signed the contract and picked up the car. Overall, the service attitude at the store was good and patient. The staff providing the handover service later were very satisfactory in terms of attitude, language, and efficiency.

This car rental company is quite good and highly recommended. The guy at the counter spoke good English and was quite friendly. He recommended extra insurance but didn't push it after I informed him I had full coverage. The car pickup location is at a nearby station parking lot. The car was a new model with only 2400 kilometers, a FIAT500 hybrid, which was pretty nice and fuel-efficient, though it struggled a bit on hills. My dissatisfaction lies with QEEQ. Firstly, their app incorrectly located the return address at the company's rental counter, causing me to circle around three times in frustration. Secondly, QEEQ's customer service has significantly worsened since before the pandemic, which is disappointing. Your prices are similar to those of international websites, and I chose you for convenience. However, when I asked for assistance coordinating an earlier return time with the rental company, it would have been simpler to call them myself. Thumbs down to QEEQ.

Staff very heplfull and pleasant!

Value for Money with car very high !!