The insurance fee was incorrect, almost charged me extra.

When placing the order, I clearly bought insurance for two days, but at the counter, they insisted that I had only purchased one day and asked for an additional 1500 baht for an extra day of insurance, which I refused. They did not mention that smoking was not allowed in the car, but when returning the car, they fined me 3000 baht for smoking. On the day I picked up the car, there was a foreigner angrily shouting at the counter, and there was a serious dispute between them. I suggest everyone be cautious when choosing this car rental company.

All great perfect experience

No , perfect experience

Service staff at counter were friendly & efficient.

Very easy to use and perks makes it more attractive.

Always efficient and quick and they do not try to hard well add-ons, which has not been the case for others at BKK I have used before.

It is just a booking platform so not a lot to say but was very efficient.