Fortunately, there was no one on line ahead of me at the counter. that made the process very easy

The experience was average. I purchased full insurance, but an extra insurance was inexplicably added during car pickup. Due to language barriers, I didn't notice it! By the time I had signed the documents and completed the payment, it was too late! This part felt very unpleasant! Additionally, there was no way to file a complaint! A reminder to future renters to be cautious!

There's a shuttle bus outside the airport terminal that goes directly to the car rental building. I arrived at 9 PM, and it wasn't crowded. I was the second in line. Since I had already selected my car and insurance through QEEQ, I quickly completed the paperwork after they checked my passport and driver's license.

Very satisfied.

Car service was well above my expectations . Made my trip so much better and easier

Easy simple process

Total cost was $94US but I saw a A$400+ charge on my credit card. No damage to car before or after and returned with a full tank. Looking for a credit in days to come, never advised that a holding amount would be taken.