The reception was very warm and courteous.

The service personnel were very satisfactory, they answered calls promptly, and followed up on accidents in a timely manner. The car had been cleaned and was very tidy, but it was old with some scratches and dents. The left front bumper was slightly detached initially, and since we had an accident ourselves, the previous damage was attributed to us.

Everything went very smoothly and quickly, and the service was great. We had some issues withdrawing money from the ATM and needed a Thai translator. The Yesaway staff called the bank for us, which was very helpful.

staff is nice but not up to the professional standard

Car is new and the processof the getting the car and return is easy.