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Search for Routes Car Rentals in Chicago
Reviewed: Mon, Jul 30, 2018
About Routes: 2.0 /10
The staff had a lackadaisical attitude, chatting casually, working inefficiently. It took 30 minutes to pick up the car and another 30 minutes to complete the paperwork. Very unprofessional! Even after returning the car, I was charged after 20 days. I will not rent from this company again. I don't know how this platform selects rental companies. Routes is terrible!
car image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States

Relevant Reviews on Routes Chicago Airport

Wayne Raymond

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Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, Jun 16, 2018
About Routes: 2.0 /10
The staff is seriously understaffed, waited for a long time, and the system crashed during this period, almost missed my flight! The shuttle bus also took a long time, the staff was very lazy, strongly suggest that the rental company cancels their cooperation with them! Bad review, do not choose this company!

M.Pitt

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Jan 21, 2020
“Great service, clean cars.”
About Routes: 9.7 /10
Would be good to give time estimate to reach the Routes desk, it took me about 30 minutes to find the place.
About QEEQ: 10.0 /10

ChicagoToDoorCo

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Mon, Jul 8, 2019
“Good value, trouble finding drop off location”
About Routes: 7.0 /10
Car had been in prior accident and didn't handle perfectly on curves but was fine overall. 2-shuttle process to get to pick up location. Address given for drop off did not match up with Google maps, so I'm glad we weren't in a hurry to make our flight. Customer service was very good. Office and bathroom were dirty. Nevertheless a very good value for the price.
About QEEQ: 8.0 /10

B.Sharma

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, May 18, 2019
About Routes: 9.7 /10
Exceeded our expectations. Large size, totally comfortable. Enjoyed
About QEEQ: 10.0 /10

C.Jacobson

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Special SUV | Jeep Wrangler or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, May 16, 2019
“exceptional service and price”
About Routes: 9.7 /10
the car was almost new and was just out of the car wash. The attendant found a damaged antenna that we did not see and pointed it out. Efficient and professional service.
About QEEQ: 10.0 /10
Easy to use.

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