Apart from the car being slightly old with over 90,000 kilometers, everything else was perfect.

Honestly, it doesn't feel as convenient as the previous off-airport location. The current store is too small. Returning the car is also less convenient. It used to be easy to find the store, but now with returns at the airport, not being familiar with the area, I circled around several times before finding the drop-off point.

Staff was really nice and fast.

It was pretty easy for everything.

VERY GOOD customer service. The counter staff were extremely helpful. We had a bit of a trouble finding the drop off location on Google maps and went to the wrong place. The counter staff ran to the place where we stopped the car to help us avoid fine for illegal parking..

It was a good and easy experience. Prices were cheaper than elsewhere, no hidden costs!

Like: Had a small mishap with the driver's side of the side mirror. Had a replacement vehicle for a top up of a small additional sum. The staffs ( 思思 and 田甜) were extra friendly.