The Toyota Yaris was a very smooth car to drive and it had great airconditioning. The whole process from start to finiah was very professional by Europcar amd detailed.

Easyrentcars worked how it was designed to work. Price drop protector did not work but this may have been an error on my part as I didnt pay to much attention to it when booking.

Very confuse and difficult to find the staff in charge. No counter. Waste time to find the staff to collect car key. Differ name.. Should be europcar instead of easycar. Booking frontier but get other car. X trail. Staff ask to pay ot 5xxthb hidden charges. But after argue and show the booking slip. Waived at the end. Not so honest staff. Already purchase full insurance but the slip show with basic coverage only. So confusing

Like: Efficient service even when cancelling bookings. Easy to reserve online.

Like: I forgot my ipad pro when i depart from krabi airport. The staff call and bring me back at the airport.
Dislike: Nothing

Like: the staff was very helpful, i am very satisfied
Dislike: nothing