It's okay, but the highway toll fees are a bit unclear.

Need ability to add Preferred Number

Need ability to add Preferred Number when booking

After I specifically asked if there were any charges beyond what I prepaid, I was told no. However, in the end, I was charged nearly 30 dollars. This 30-dollar insurance fee was neither explained nor asked if I needed it. I even asked before signing, but this just feels like taking advantage of me not reading the English contract. Even if I did read it, it wouldn't have helped—they just lied.

Picked up the car in the morning, service attitude was acceptable.

One of the fastest counter services I’ve had.