Definitely a thumbs up experience.

受付の対応がとても良くて安心しました。 ありがとうございました。

リピーターへの特典を！！

Very satisfied with the overall service process.

The counter staff initially sold me on the prepaid fuel option, but later reversed it at my request after I determined that local prices were substantially lower.

staff were not trained to recognise a UK drivers licence and so refused to give us the car. I even phoned the Enterprise customer service desk who were useless. We had to wait for over an hour till they found a book that showed them what a UK driving license looked like. This was a terrible experience

Like: Friendly attitude helpful staff
Dislike: the office was preparing to be moved it didnt have office look ...totally understandable