The Tamra store should have known that my flight KA325 would arrive in Jeju after their closing time at 08:00 PM on 22/06, but they still accepted the order. This led to me having to take a taxi to the hotel that night and then another taxi to the airport the next day (23/06) to pick up the car. The time and money I lost should be compensated by both you (ZuzuCar and Tamra).
They have English speaking customer service. No English GPS for small cars but Tamra has informed to download Naver via whatsapp days before arrival. Overall, very good experience.
Everything about the experience dealing with Easy Rent Cars was excellent. Ease of booking, information provided, instructions, etc. were right on the money. Will definitely use Easy Rent Cars for my next rental. Portugal and Spain next year !!!
“Overall, I am happy with the car condition but not the customer service's attitude.”
About tamra:7.3/10
I tried to get help from TAMRA helpline as I encountered some problem with the car. The person showed his impatience and replied me rudely and he didnt even make effort to help me with my problem.
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