Quick shuttle pickup from the airport but a bit of a struggle to communicate in English when requesting the shuttle. An older microvan car, mechanically in good condition. Drove 1600 Kms without any issues. Small cars are preferable in Japan if you want to drive on narrow local roads.

Staff was helpful. Didn't take long for the whole pick up process. Free GPS, ETC rental and even a tank of gas! Excellent value for money!

Large amount of car choices. Booking process was smooth. It's be even better if e-voucher could be accepted instead of printing the hard copy.

I have an early flight and had to return my car before 830am. I had wished there is a key box to safeguard the key. I placed the key in the car instead. Love the staff and their services. I would use them again!

Waited quite a bit for the shuttle bus to pick us up to the car rental location. There wasn't a sign so we were quite worried we weren't at the right place. Had to hop on all the buses to ask if we were suppose to be on that specific bus. Other than that, the car was great and the people were very nice.

Friendly English speaking staff. The shuttle pick up details did not specify the level of the airport terminal for pick up that was not outside international arrivals. I had to make an expensive international phone call to find the shuttle bus

Worked ok