I did the pre-check and downloaded the Budget app as they said it would save time. When we got to the rental area we had to queue for almost 2 hours. They 'upgraded' the car and then subsequently tried to charge extra. The counter operative was watching baseball on his phone while trying to serve me.

QEEQ were perfect!

The car was fine.

Does not allow two drivers.

Unfortunately the counter staff lady was a little too chatty and went on to insult my wife who did not take it very well. In addition none of our requirements were actually taken into account so essentially we had to go through the whole process again.

Whilst our details seemed to have transferred either none of our requirement had or the counter staff chose to ignore it..

Did not have vehicle as requested on voucher was forced to upgrade for additional fees, which I still don't know what the final cost will be.