The rental location is very close to the hotel, just a 10-minute walk. There were not many customers in the morning. We originally booked a Dodge 7-seater, but we got upgraded to a newer and more comfortable Toyota Sienna. The paperwork was simple and took only 15 minutes. The return location at the airport offers 24-hour service, and the return process was even faster. The inspection was done in less than 5 minutes, and the staff confirmed everything was OK. Additionally, a driver took us back to our hotel, which was very considerate!

Very difficult to get on the phone to speak to someone specially on salt lake city airport!!!

Like: We usually drive to Bar Harbor, but decided to fly to Bangor and rent a car to visit Acadia. Everything thing on the trip was flawless. The pick up and drop off was a bit limited by Enterprise as they have 1 van and are off site, but they made up with SERVICE. The price was right, the weather was great. Very good trip.
Dislike: Not much

Like: That after a V E R Y L O N G wait, I was offered an opportunity to upgrade
Dislike: Too many staff behind the desk not attending to anything, then saying the computers were down, resulting in overly long wait

Like: I rented a Nissan for three days & midst a small heatwave wound up delighted. Air conditioner worked GREAT. The car's brakes were perfect; the smaller steering wheel was a delight. I turned down a black car & got lovely blue.
Dislike: The thought of driving a black car in any hot weather seems a nightmare.