Very satisfied.

The car rental company was very professional and friendly. However, they did not accept the insurance we purchased domestically. In case of any vehicle accident or scratch, they will directly deduct 5000 AUD for repairs. This is something to be aware of. Fortunately, we didn't encounter any issues, but if something happens, claiming this 5000 AUD through domestic insurance could be very troublesome!

So convenient.

We were about to return the car at nearly 5 PM. We quickly sent someone to the store to ask the staff to wait a bit longer. By the time we parked, it was already past 5, but the staff waited patiently. Thank you very much! However, since the parking lot signs were not clear (right next to another parking lot) and there were many one-way streets nearby, we missed the entrance and had to take a big detour (we ended up making a big circle again). It would be great if parking assistance could be provided!

Like: GPS was very helpful
Dislike: During drop off, staff was too much in a hurry.