Fraudlent, unprofessional, no English, scary, still having nightmares. Needing refunds.

Car was very old and hard to find the location and they have charge me more what they have show me at booking time I am never going to work with TUF

The car itself was great and was exactly what we needed for our stay. I was caught off guard once we got to the rental space due to the fact I was unaware of the extra charges that would be presented to me. I even spoke with someone over the phone before booking to get an estimate of the total. The final price was nowhere near the estimate.

The service was great! One thing I would suggest is to have a more convenient drop-off and pick up location.

Please include drop-off and pick-up locations into reservation so we can plan accordingly.

TU Florida is a cheater. At the time of pick-up nobody of the staff appears and nobody answers the phone. I called all the available numbers more than 10 times and nothing. We waited outside for more than 60min. Such a lost of time and money. I had to find other car to book at the time of my arrival in Miami, and lost the booking fee.

We never got our car. We called and called for a shuttle from the airport at the time we booked. No one answered the phone. No shuttle ever came. The airport said that TU Florida was out of Business. The online reviews said it scammed other customers and we rented from a different company