Warm reception

Good service & attention on safety by the Samavest.

Fast & convenient booking with varieties of car choices.

The van given does not have enough power with high fuel consumption and spoiled fuel meter. So, the staff has claimed that we had not pump any petrol but only refunded us the deposit after driving for 5 mins to the petrol station to ensure that the petrol has been filled to full tank and the fuel meter started to move.

We had an upgrade to a van which was good.

Like: Samavest gave us a bigger car despite Perodua Axia which was promised earlier. We have requested to change our drop off venue to Kuah Jetty and they are happy to do that. The person in charge was highly responsive when I told him/her the time I need to drop off the vehicle.
Dislike: We have some issues with the brake. It functioned properly but we heard some screeching whenever we use the brake.

Like: Having a car in Langkawi is so much convenient. You can travel to any part of the island without any worry of too much baggage of the next taxi would have cost too much.
Dislike: If the car provide would have some sort of a phone holder for easier navigation and safety reason.