When I arrived at the Chic Car counter, they refused to give me the vehicle because the English name on my rental order (in Pinyin) did not match the English name on my ID. After negotiations between the Zuzuche staff and them, and providing an email proof that I am the same person, they finally gave me the car. The Zuzuche staff were very reliable and efficient. I will definitely use their service again next time.

Professional service and high efficiency.

Short Staffed on this day i guess, had to wait for other renters to finish their renting process till my turn came...its OK about 20-25 mins Staff friendly, Car Good, clean, spacious Honda city, Car return is a bit confusing, chic gave a GoogleMap pin, but does not navigate much within Airport building. Getting to 1st floor for drop off is a bit confusing, had to exit & re-enter Airport again... not Chic's fault, the signboards are confusing GO TO TAXI STAND IN AIRPORT, Car return is beside it, you will see Chic staff in their uniform work-jackets, hard to miss... call Chic before entering airport so staff is ready for return process (under 10 mins) Over all great experience, family loved it.

QEEQ, QEEQ, QEEQ Lowest price, Easiest to Book, Best experience QEEQ, QEEQ, QEEQ Keep it up !

When we collected the car at Bangkok Airport it was tightly parked between 2 other cars and the light was very poor...as a result a few of the existing little dings and scratches were not noticed and so not noted on the hire inspection report. I was relieved that none of these missed points became an issue at the offhire...although I did have my own hire pics which would have helped incase of a dispute.so all in all very fair and most importantly not opportunistic.