Overall very satisfied; the car pickup process was smooth. On the way to the hotel, the left mirror hit a road barrier, and there was a small scratch on the car body. The rental company took the car for assessment the day before return and provided a free ride to the airport the next day. The compensation was reasonable, and they provided a receipt from the repair shop.

The staff contacted us two days in advance. As soon as we walked out of the airport, we saw the staff, and we were ready to start our trip within 5 minutes.

The service attitude was excellent! We were added on WeChat in advance, and before arriving in Langkawi, someone contacted us regarding car pickup arrangements, such as the handover location. When we landed in Langkawi, the rental company staff were already waiting outside the terminal. After inspecting the car, a cash deposit of a few hundred ringgit was required, so it's best to carry 200–300 Malaysian ringgit in cash just in case.

Upgraded to Myvi car. Car is old and noisy engine. Front glass is tinted too much. vision is not clear at night.

good car