Average

空港での車の受け渡し時に携帯電話の通信が上手く行かずに上手くチャットでやり取り出来なかったが、なんとか係の方と引き合いが出来て無事に受け渡しできました。 返却について、空港で無くホテル で返却しましたが全く問題ありませんでした。

Standard expectations. Nothing special w the car. Everything was okay except the weird 6 level petrol tank rule. Full tank was 8 level. Usually rental car will provide you full tank and in return you do the same. I had to calculate and try to figure out how much petrol to put in to get to 6level of petrol. Ended up gifting extra 25%, returned the car w full tank because it just too much work to go figure out. It’s such a silly thing but so inconvenient. Enjoy the charity petrol.

Sherene was proactive and helpful with clear directions for pickup and drop off. Seamless experience.

The whole process was smooth and fast. pick up and drop off was easy and fast.

they said it will have a guy holding the name card just outside of the arrival hall, PLEASE do remember to have a phone number in malaysia, or at least have a wifi or using their SIM card there, and get contact by using whatsapp or something like that. it was a terrible experience that i gave them the flight number and when I go out, no one there, try to find anybody looks like picking up customer, but no use. need to contact them by phone, and they did come to the airport,but stay outside of it, if just sending whatsapp might cause you a lot of time, but if you don't have a phone, this is the only way you can do, unless you don't need the car.

hope that the detail shown in your confirmation are correct, as I didn't see anybody waiting for me outside with a name card.