It took a long time to complete the paperwork when picking up the car, almost an hour. The staff during the drop-off process was very efficient, only took two minutes.

Different car model

car was great pick up was great had to wait a while to do the paperwork as only 1 man doing all jobs

look to have more than one person doing everything

I didn't get the car that I booked. I booked Toyota corolla and they gave Nissan Tiida.

They gave us a different car than stated in the reservation. It was falling apart from the get go (badly beat up and the wheel covers were affixed with plastic strips) and it smelled inside. We didn't realize we had made a few paint scruffs on the front bumper and they charged us 840 dollars essentially claiming they would have to change the front part, though no bumps had been made. Absolute fraudsters.