I repeatedly said I already purchased insurance, but they still added roadside assistance insurance for me. I ended up paying for it due to my poor language skills. After returning the car, I realized I was forced to buy additional insurance. Very disappointing!

The process was smooth, the location was convenient, and the car was new, clean, and tidy. Make sure to familiarize yourself with the driving laws of the country in advance.

Pretty good overall.

Satisfactory

I got a new model two-door Peugeot 308, and the vehicle was in excellent condition. Both pickup and drop-off processes were very straightforward, and most importantly, this car is fuel-efficient. I drove a total of 1600 kilometers and only refueled three times with E10, which cost me only 130 euros in total. Additionally, even though I crossed borders to the Netherlands, Luxembourg, and Germany, Europcar did not charge me any cross-border fees, which is much more considerate compared to OK Mobility when I rented a car in Frankfurt, Germany. Overall, I will definitely choose Europcar through QEEQ again next time.