terrible location if youre not coming from the airport in the shuttle. no clear signage of address

Canada

Reviewed: Thu, May 30, 2019

About Routes: 6.3 /10

The location was under construction. The gates were locked so I had to go around them and climb through the construction site. This was my first time at this location. it did NOT look like a rental agency. I dropped it off at night. Felt I left it in an insecure place - outside the fence. Then I climbed the embankment to walk over to the key drop off. Everything was dark. Good thing I knew where to look and that a friend was close by.

About QEEQ: 8.0 /10

Intermediate | Toyota Corolla or similar

2-day rental

Relevant Reviews on Routes Ottawa Airport

S.Mornix

Canada

2-day rental

Special | Mystery compact car or similar

Reviewed: Fri, Jul 29, 2022

“Staff with great smiles and conversation provide amazing service!”

About Routes: 9.0 /10

I was late arriving for my shuttle, it was quickly rectified and someone was there in 5 minutes. I had a wonderful talk with the lady working at the desk when I arrived. She was fabulous and I enjoyed my time spent there.

About QEEQ: 10.0 /10

The entire experience was phenomenal! Can't wait to use your company again the next time I travel that way.

N.Abdi

Canada

8-day rental

Full Size | Nissan Altima or similar

Reviewed: Sun, Jan 19, 2020

About Routes: 7.7 /10

They need to improve their customer service

About QEEQ: 10.0 /10

excellent and easy to book.

K.D.

Canada

7-day rental

Economy | Kia Rio or similar

Reviewed: Wed, Aug 14, 2019

“Great rental for a good price!”

About Routes: 9.3 /10

Counter staff were helpful - no wait time aside from signing documents. Shuttle driver was very friendly and funny. Car was in great condition and clean.

About QEEQ: 8.0 /10

Gallagher

Canada

4-day rental

Intermediate | Toyota Corolla or similar

Reviewed: Wed, Jun 5, 2019

“Great price.”

About Routes: 6.0 /10

I got a Jeep instead of Corolla. Gas was expensive due to low MPG.

J.Gallinger

Canada

2-day rental

Economy | Kia Rio or similar

Reviewed: Wed, Aug 1, 2018

“Great value”

About Routes: 9.2 /10

Like: I was upgraded as vehicles had not been returned by other clients. Was a very good experience.
Dislike: Had to call three times to get picked up - 1st time I was told right away, 20 minutes later I was told on way and 1/2 hour was told that no one had told the driver there was a pick up waiting - was picked up 45 minutes after first calling.

terrible location if youre not coming from the airport in the shuttle. no clear signage of address

Relevant Reviews on Routes Ottawa Airport

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