Picked up the car at Launceston Airport, very convenient, you can see it right after getting off the plane. Car condition was good and both pickup and return were easy. Even though I don't speak English, it was no problem. The staff were very friendly.
Car was clean, though pick up took around 30 minutes or more. Process and documents of people in front of us were very slow. Our pick up once they were finished was about 10 minutes.
We were not told that we had to pay for every driver just asked for our driver licenses and charged accordingly - not impressed with the service provided.
“We did not receive the car we ordered and it was just sufficient for our needs.”
About Europcar:7.3/10
Car was not what we ordered.
we were satisfied with the service.
We are not sure of the overall cost as yet.
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